Motorone Car Batteries (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, visit our website, or interact with us. By using our services or accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of personal information to provide and improve our services, including:

  • Personal Identification Information: This may include your name, phone number, email address, and billing details when you book a service, request roadside assistance, or contact us.
  • Vehicle Information: When you request assistance, we may collect details about your vehicle, such as make, model, year, and license plate number, to ensure we bring the correct battery or tools to your location.
  • Location Data: If you use our mobile service, we may collect location data to accurately determine your location and dispatch assistance.
  • Payment Information: If you pay for services via our website, we may collect payment details. We use third-party payment processors to handle financial transactions securely, and we do not store your credit card information.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: We use your information to deliver roadside assistance, battery replacement, and other related services.
  • Customer Support: To communicate with you regarding your service requests, provide updates, or respond to your inquiries.
  • Marketing and Promotions: With your consent, we may use your contact details to send promotional offers, service updates, or newsletters. You can opt out of marketing communications at any time.
  • Website Functionality: To improve our website, provide customer support, and analyze usage patterns to optimize user experience.
  • Billing and Payments: To process transactions and send invoices for services rendered.

3. How We Share Your Information

We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors who help us operate our services, such as payment processors, technical support, or email service providers.
  • For Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as court orders or government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred as part of the transaction.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Choices

  • Access and Update Your Information: You can access, correct, or delete the personal information we hold about you by contacting us directly at [contact email or phone number].
  • Opt-out of Marketing Communications: If you no longer wish to receive marketing emails or communications from us, you can unsubscribe using the link provided in each email or by contacting us.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling them may affect some features of our website.

6. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Motorone Car Batteries
Rockbank, Australia
Phone: +41-420592541
Email: support@motoronecarbatteries.com